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Privacy Policy

Radhika Capital Markets Ltd | Company No. 224657 VERSION 1 | 18/08/2025

INTRODUCTION

Radhika Capital Markets Ltd (“the Company”) is committed to protecting the privacy and confidentiality of all personal information collected from clients and prospective clients in the course of delivering our products, services, and related information.

Your privacy is important to us, and safeguarding your data is a core priority. This Privacy Policy outlines how we collect, use, manage, and protect personal information. It also describes your rights relating to your personal data.

Our Privacy Policy is reviewed and updated regularly to remain compliant with applicable data protection laws and privacy regulations.

PRIVACY PROTECTION

Radhika Capital Markets Ltd respects the privacy of all clients and website visitors. We take reasonable steps to safeguard personal and confidential data in line with international data protection laws and regulations.

To ensure compliance:

  • Our staff are trained to handle personal information responsibly.
  • A Data Protection Officer is appointed to oversee compliance.
  • Your personal information is securely stored and access is restricted to authorized staff only.

PERSONAL INFORMATION WE COLLECT

As part of the account opening process or to access our services, you may be required to submit personal information. This includes, but is not limited to:

  • Full name, residential address, contact details (phone, email)
  • Date of birth, place of birth, gender, nationality/citizenship
  • Source of funds, financial status, bank details, income, and assets
  • Trading history, account balances, investment activity
  • Identification documents (passport, driver’s license, national ID)
  • Employment and professional details
  • Location data and authentication details (e.g., signature)

We may also collect information from third parties, payment providers, and publicly available sources.

PURPOSES FOR PROCESSING YOUR DATA

We process personal data for the following purposes:

  • Performance of a contract – to deliver products and services, process transactions, and manage your account
  • Legal obligations – to comply with AML, KYC, tax, financial services, and corporate governance laws.
  • Legitimate interests – including risk management, IT security, business continuity, and fraud prevention
  • Consent – where you have explicitly consented, e.g., for marketing communications
  • Marketing & service updates – to keep you informed of products, services, and promotions (you may opt out at any time).

DISCLOSURE OF PERSONAL INFORMATION

We will not disclose client information to third parties except:

  • Where required by law, regulation, or court order
  • Where necessary for business functions (e.g., service providers, banks, auditors)
  • With your consent

All disclosures are made on a strict need-to-know basis.

DATA STORAGE & RETENTION

Your personal data will be stored securely and retained for the duration of your relationship with us, plus any additional period required by law (typically five years after account closure, as per AML regulations).

YOUR RIGHTS

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Request erasure of your data, subject to legal obligations
  • Object to certain processing activities, including marketing
  • Withdraw consent where applicable

LEGAL DISCLAIMER

Radhika Capital Markets Ltd may disclose personal data if required by regulatory authorities, law enforcement, or applicable laws. The Company is not responsible for unauthorized use of your personal information due to negligence in safeguarding login credentials or passwords.

HOW TO CONTACT US

If you have questions about this Privacy Policy or the way your personal data is handled, please contact us at:

  • info@www.radhikafx.com
  • Level 6, Ken Lee Building, 20 Edith Cavell Street, Port Louis 11302, Mauritius.

Radhika Capital Markets Ltd is authorized and regulated by the Financial Services Commission (FSC), Mauritius under Licence No. GB25204826.

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